Procurement Of The Comprehensive Services Of Strategic Definition, Functional And Technical Design, Configuration, Tailor-Made Development (Minimizing These Cases), Parameterization, Integration, Testing, Deployment, Implementation, Training, Change Management, Technical Support, Stabilization (Corrective, Adaptive, Preventive And Evolutionary Maintenance) And Continued Evolution Of A Comprehensive Crm Solution Based On The Salesforce Public Sector Solution Platform, For The Management Of Housing Services Of Barcelona City Council, With The Aim Of Modernizing, Digitizing And Optimize The Key Processes Of Housing Management.